Things to know before sending goods abroad.
International shipping services Currently, international parcel delivery services are experiencing a significant increase in usage, and at the same time, the number of international shipping businesses is also growing. This has led to increased competition in the logistics sector, ultimately benefiting consumers by providing faster service and ensuring goods arrive in perfect condition. Comparing quality and price for international shipping has also become easier.
However, shipping goods internationally is definitely different from shipping them domestically. Today, SME SHIPPING will share what you need to know if you want to ship goods internationally, especially for beginners.
- Be aware of the import requirements of the destination country. Businesses need to gather import information from the destination country, including prohibited items and import duties, such as how much tax is payable based on value exceeding a certain amount, or whether taxes must be paid on every item imported.
- Use a shipping service that is suitable for your goods.
- Containerized freight services come in several forms, including FCL (Full Container Load) and LCL (Less Than Container Load). FCL means filling an entire container, ideal for wholesale businesses. LCL involves sharing space within a container with others, offering cost savings even for small quantities or small items, suitable for retail businesses.
- Transportation should be tailored to the distance and time. For short distances, such as to neighboring countries with road connections, road transport or rail transport can be used. For long distances and non-urgent situations, sea transport may be preferred. If urgent service is needed over long distances, businesses may opt for air transport.
- Parcel wrapping, identifying recipient and sender names, and specifying the type of item. Due to long-distance shipping, senders need to securely package packages to protect the contents. For fragile items, bubble wrap and stickers should be added to encourage handling by security personnel. To expedite delivery and prevent returned packages, senders must clearly write their full name and shipping address in English, along with complete information about the items inside the box. This includes the type, quantity, and price of the goods (in USD).
SME SHIPPING: Transportation Experts
We are experts in international transportation, both import and export, connecting you through leading global shipping companies. We cover all modes of freight, including road, sea, and air, meeting all your transportation needs and providing customized solutions for your specific shipment.Additional services to enhance your convenience.
We are committed to make your parcel delivery more convenient and complete with additional services that we have created, and an application that allows you to manage your delivery in a comprehensive and convenient way. Our services will make matters that used to be difficult become much easier for you.Reliable; customers trust us.
SME SHIPPING has been operating parcel deliveries for more than 12 years, and we have a comprehensive suite of solutions to solve every type of shipping issue efficiently and professionally. This is attested by the long list of repeat customers that we currently have.Why ship with SME SHIPPING?
We specialize in a full range of delivery services, covering every destination worldwide - Easy delivery. We offer door-to-door service and handle document preparation for our customers. - Fast shipping: We ship products daily, ensuring quick delivery within 2-5 days. - Worldwide shipping available. We ship to over 200 countries worldwide, with product insurance coverage up to 10,000 baht.Deliveries by Land
serve International shipping services By road, easy and hassle-free. Trackable and reliable delivery within 3-5 days.Deliveries by sea
Our international sea freight service is available at all ports worldwide, delivering directly to your doorstep within 15-40 days. Sea freight allows for the export of a wide variety of goods, from small to large items.Deliveries by air
International air freight forwarding service, ensures quick delivery right up to the recipient’s doorstep within 2-5 days. Shipping internationally is convenient with our door-to-door service, picking up your parcel from the sender and delivering it safely to the recipient. We offer a comprehensive range of services including packing to ensure your goods arrive in perfect condition, optional insurance covering the actual value of your shipment for added security and to mitigate the risk of damage, loss, or breakage, and 24/7 real-time tracking via our website and contact centers in every country worldwide. Enjoy peace of mind when using SME SHIPPING's shipping services.
SME SHIPPING makes deliveries for you International shipping services, Convenient deliveries, Worldwide shipping.
We ship worldwide to over 200 countries by road, sea, and air. Even a single item can be shipped. Worldwide delivery guaranteed.
Terms of Service:
- The service fee is calculated by comparing the weight and volume of the package using the formula: Volume = Width x Length x Height (centimeters), then dividing by 5,000 to find the volumetric weight (kilograms).
- Items that cannot be delivered include: perishable food, hazardous or flammable materials, perfumes and sprays, counterfeit or fake goods of all kinds, obscene materials, living organisms, carcasses, animal parts, human cremation ashes, gold bars, cash, precious stones (unpolished), firearms, ammunition, explosives, and illegal goods.
- Additional charges apply for delivery to remote areas or outside the service zone (please inquire with staff before delivery).
- Items weighing over 70 kg per box will incur additional charges (please inquire with staff before shipping).
- We provide transportation services for liquids except those containing alcohol and carbonated beverages, as well as all types of flammable materials. In the case of certain potentially hazardous liquids, additional MSDS documents may be required.
- Product insurance is calculated at 2.5 percent of the actual product price or a minimum of 500 baht, with coverage capped at 20,000 baht.
- If import duties are levied at the destination, the recipient must pay them. The duty rate varies depending on the country.
Product warranty terms and conditions:
- In the event that goods are damaged during the delivery process, the recipient must notify the company within 7 days of receiving the goods. The recipient must collect all relevant information and details regarding the damage, such as photos of the received box, photos of the goods inside the box, shipping details, date and time of delivery, and complete recipient information.
- Cargo insurance coverage begins from the moment the goods are under the care of the shipping company until they are delivered to the final recipient. It covers both loss and damage that may occur during transportation, calculated based on the weight and value of the goods. In cases of partial damage, the coverage will be calculated based on the actual weight of the damaged goods.
- In cases where goods are denied or seized by customs, this can occur due to illegal goods, the presence of dangerous goods, prohibited items, or goods regulated by the International Air Transport Association (IATA) that may not have been declared in the cargo manifest. In such cases, coordination between the originating and destination countries may result in delays.
- In the event of complete loss of an entire package, the recipient must file a claim within 7 days of the date the company accepts the shipment. If the recipient fails to do so within this timeframe, we will not be liable for any claims. Claims are limited to one claim per shipment. The recipient must provide complete details of the damage, including photographs, for review and verification before any refund is issued for the loss.
- The insurance claim process takes approximately 10 business days for verification and another 14 business days for the refund process. Delays may occur due to time constraints between the originating and destination countries.
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